Frequently Asked Questions
How are your candles made?

We use a premium, 100% soy wax and carefully curated, clean fragrance oils to ensure a clean, consistent burn and a more elevated scent experience. Natural wooden wicks are used to reduce soot and keep your environment clean. 
How long do your candles burn?

Burn time varies by size and fragrance, but each candle is designed to burn slowly and evenly for a long-lasting experience when properly cared for. As a reference, you can expect our 10 oz. candle to burn 60+ hours.
Do your candles have a strong scent?

Our fragrances are designed to fill the room without feeling overpowering. The goal is a refined, balanced atmosphere—not an artificial or overly sweet scent.
How should I care for my candle for the best burn?

Allow the wax to melt fully to the edges on the first burn and trim the wick to about ¼ inch before each use to help prevent tunneling and soot. 

Be sure to check out our Caring For Your Candle guide.

Note: This is especially important for our 16 oz. candles. Because these are slow burn, it may take about an hour for the wax to reach the edge. To prevent tunneling, it is important to enjoy this size of candle for longer periods of time to get the most out of your candle.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer support team right away and we’ll make it right.

Please also review our Policies page for more information.